Shipping policy

At WeBuyTrust, every order is part of a limited community batch. This helps customers access better pricing while allowing suppliers to prepare products more efficiently.

Order Processing

After you place an order, your payment is processed securely through Shopify checkout.

Each live batch runs within a limited 48-hour window. Once the batch reaches its target, your order moves into preparation, fulfillment, and delivery updates.

If a batch does not reach its target, you will be given clear choices according to our published batch policy, including continuing as an individual order at the adjusted price or receiving a refund.

Estimated Delivery Time

Estimated delivery time is usually 10–20 business days after the batch is confirmed and the order begins fulfillment.

Delivery times may vary depending on product availability, supplier preparation, carrier handling, weather, holidays, customs review, or other logistics factors outside our direct control.

Shipping Area

We currently ship to customers in the United States.

If your address is outside our supported shipping area, your order may be cancelled and refunded.

Shipping Updates

Once your order is processed and ready for shipment, you will receive available tracking information by email.

Please make sure your email address and shipping address are correct at checkout. WeBuyTrust is not responsible for delays caused by incorrect or incomplete shipping information.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout before payment is completed.

Some batch offers may include shipping in the displayed price. If shipping is included, it will be clearly reflected during checkout.

Delays

Because WeBuyTrust works with community batch purchasing, some orders may require additional preparation time before shipment.

If there is a meaningful delay, we will provide updates using the contact information provided at checkout.

Lost or Damaged Packages

If your package appears lost, delayed, or arrives damaged, please contact us as soon as possible with your order number and photos if applicable.

We will review the issue and help determine the next appropriate step with the carrier or fulfillment partner.

Contact

For shipping questions, please contact us at:

support@webuytrust.com